Door Repair, Charlotte, NC
Turn to us for commercial door repair solutions for any type of door.
Could you imagine the floorplan of a business without doors? If you ponder that a moment, you’ll recognize that doors provide a valuable service not only for entering and exiting your business, but for privacy inside the building, too. Here at Eastway Lock & Key, Inc, we provide the many services you need for your business doors. Our door repair services can resolve any issue you are having with your garage door, security door, hollow metal door, fire door, wooden door, or hurricane-related door.
Our door repair services relate to the door itself and the hardware that enables them to function as they should. If you are having an issue with a door shutting securely, moving smoothly, or being able to be locked, you’ll find our door repair team to resolve the problem in an effective and efficient manner.
We are a full-service door professional providing installation, replacement, and door repair for businesses in the Charlotte, North Carolina area. With our assistance, your doors can be both aesthetically pleasing and provide the security and privacy you desire and deserve. Over the past 40+ years, we have provided solutions for security with in-house full-service locksmiths and 24/7 lock-out services.
I will recommend to all my friends.
“Thank you so much for assisting me in a professional and timely manner. The door locks and keys look and work great! I will recommend to all my friends.”
★★★★★ Steve W.
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Services We Offer
Locksmith Services
Our team has more than a century of combined experience, and we are confident that our locksmith services can improve the safety of your property.
Security
By offering custom solutions, we give you the option to choose the security features that fit the condition of your venue and budget.
Doors
We can provide you with doors that are part of a reliable commercial security system.
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Our Professionals Are Happy to Help With All Your Locksmithing Needs
Feel free to call us with any questions you may have about door repair or any of our services, or stop by our showroom to view our full line of lock hardware, safes, access control and video surveillance equipment. We look forward to serving your security needs.
At Eastway Lock & Key, Inc., we offer door repair services in Charlotte, Concord, Indian Trail, Huntersville, Mount Holly, Marvin, Rock Hill, and Waxhaw, North Carolina, as well as Myrtle Beach, North Myrtle Beach, Fort Mill, Surfside Beach, Garden City, Little River, Conway, Murrell’s Inlet, and Pawleys Island, South Carolina, and throughout Horry County and Berkeley County.
Why Choose Eastway Lock & Key, Inc.?
Eastway Lock & Key, Inc. has been a trusted specialist in locksmith services in Charlotte, North Carolina since 1976. For more than 40 years, we have built our reputation on providing solutions for security needs big, small, and in between. We use only the best products available on the market today and take pride in our work. With two convenient locations to serve you, we service residential, commercial and industrial clients.
Check out what some of our customers have had to say about our locksmith and door lock services.
Top notch guys and the best of the best. Jason was extremely helpful and courteous. He is the best!
Pete A
18:10 29 Nov 25
Incredible customer serviceSTEPHAN not only did a great job helping me out, but explained everything along the way.If you ever need any help with safes or locksmith, this is the only place you should go
geno c
20:54 25 Nov 25
Great folks to work with. We were able to get a huge safe for a fraction of what it would cost brand new. Thanks a bunch!
Eric Campbell
14:14 25 Nov 25
Nick & Alex came within an hour of my call to replace a door lock. They were friendly and very professional. They throughly explained the issue and quickly replaced it. I highly recommend their services.
Melanie
20:29 21 Nov 25
🙏🏾💝Most recent service from Alex, offering additional services after some work done by Tracy. He came in quickly got the job done as we needed to change our HVAC filter. He got the job done. There was a little confusion with the pricing however once I called the office, an outreach was made to him corroborating what I had been quoted the day before by Jennifer, the Office Manager. I would appreciate everyone being on the same page about the pricing beforehand to eliminate confusion as well as foster unity, transparency, trust as well as fairness to each other.
Jeanelle P
07:30 19 Nov 25
Alex was great! Very efficient and timely. Thank you!
Courtney
20:41 11 Nov 25
Had an issue with opening my safe so I gave these guys a call explained what was going on and within an hour they came out and helped me fix the problem. Absolutely great service and great people to deal with. If anyone ever needs them you will be happy with their service and prompt arrival. Thanks again for the speedy response!!!
brian gerhold
15:25 11 Nov 25
Reached out to Eastway Lock & Key to re-key a bunch of locks in our new home...they came out the same day and Alex was quick and efficient with the process - he took care of everything in less than 2 hours. Will definitely use again.
Peter Wilson
17:47 29 Oct 25
I have now had two of my automobiles keys and key fobs worked on by Tristin. He is friendly, respectful, and quick to get what I need done completed. He ensures that his work is done and ensures we check together that the key is working before I leave. Eastway lock and key has done lots of key changes for me at work as well. They are quick to come out to my business and get the locks changed. Highly, HIGHLY recommend Eastway lock and key and Tristin. Thank you all!!
Frog Parton
18:24 25 Oct 25
Alex came to our home twice, first to rekey our doors and then to replace some broken hardware. He was courteous, fast, and a great communicator. Highly recommend Alex and Eastway Lock and Key!
Erin Piemont
14:06 23 Oct 25
Contacted Eastway Lock & Key via their website about resetting or decoding the combo on a safe/security cabinet that I had been given. They responded quickly and I was able to schedule an appointment for a tech to come out and decode the existing combination. The tech was on time, very friendly, and able to quickly decode the existing combination!
Jason Bennett
14:40 22 Oct 25
Alex did a great job. Fast, efficient and professional.
Mark Houston
13:13 19 Oct 25
Been a customer for years. Always reliable and reasonable. Can't miss with Eastway!
Matt Arnold
16:48 13 Oct 25
Fantastic experience with Eastway. Highly recommend. They came out initially for urgent call on a Sunday night and were timely. Our technician that eventually completed the repair of our locks was Rebecca, who was absolutely fantastic. Cannot say enough great things- knowledge, professional, and efficient. Undoubtedly the best customer service and repair service experience I have ever had. She is a gem! Highly recommend- Eastway does customer service the right way!
Margaret Siegel
19:50 26 Sep 25
Alex was awesome, very friendly, on time and explained services. Also good with dogs!
Maria Bonacore
14:20 20 Sep 25
Alex from Eastway Lock and Key was fantastic to work with! I needed quick help on a property that we evicted a tenant at. Alex and Eastway Lock and Key communicated quickly and efficiently throughout the whole process.Alex called ahead, was right on time, and worked quickly at the property. Alex was a pleasure to chat with and easygoing as he went about the job. While I hope to never evict someone again, I do look forward to future opportunities to work with Alex and Eastway Lock and Key!
John Swann
15:13 16 Sep 25
Alex came out shortly after we called for an issue getting into our shed. He was professional, on time, easy communicator, and solved our problem. Highly recommend!
Julie Balzer
16:25 06 Sep 25
Called to have our locks changed after we recently moved in and the technician that came out, Alex H, true professional. Did a very good job of explaining everything and was very efficient with his work and very easy to work with.Would definitely use this company again.
Omar Ahmed
22:56 28 Aug 25
Tristin and Johnathan did a great job of my install and explaining everything to me thank you guys
James Nichols
20:14 28 Aug 25
I called and they arranged an appointment for the same day. Jason was knowledgeable and helpful,courteous as well . He went that extra mile in making sure the job was completed properly. Had all materials needed for the job.
David Cabaniss
21:55 27 Aug 25
I have used Eastway for years and have nothing but good things to say. Alex was wonderful.
Peter Perers
20:38 15 Aug 25
Alex with Eastway was great! Highly recommend.
Stephanie Grigg
01:10 12 Aug 25
From start to finish Eastway did an excellent job of dealing the issue with our deadbolt. Alex was courteous knowledgeable and efficient and took the time to properly diagnose and repair our broken lock. I highly recommend Alex and Eastway
Jackie Whalen
16:02 11 Aug 25
We have used Eastway Lock & Key many times over the years. This time, it was for emergency lock services in our home (I called Eastway just before calling the fire department). Alex arrived in 8 minutes and saved the day for our family. Thank you Alex!!!
Holly V
15:27 08 Aug 25
Alex at Eastway Lock & Key was professional, efficient, and incredibly helpful. He arrived quickly, explained everything clearly, and got the job done perfectly. Great customer service and attention to detail—highly recommend asking for Alex if you need locksmith services!
Jon Hessler
17:11 22 Jul 25
We had a great experience with Eastway Lock & Key! Alex H. was punctual, professional, and very efficient. The whole process was smooth and hassle-free, and the pricing was fair and transparent. I highly recommend!
Heather Hosmann
14:54 18 Jul 25
I went to Eastway Lock & Key to get a copy of a motorcycle key. The staff was friendly and helpful. Plus, they got the key made quickly. The new key was better quality than the original and the cost was comparable to what you might pay at the big box stores. Don't hesitate to pay them a visit for your keys and locks.
Eric
14:22 14 Jul 25
Jeff field was great in explaining the information on my ignition switch
johnny pendergrass
15:08 21 Jun 25
I had 12 interior doorknobs replaced by Eddie who did an absolutely wonderful job! It was a time consuming project, but Eddie was so patient and helpful—thank you!!
Elise Day
22:02 06 Jun 25
Could not recommend Eastway Lock & Key more! My door wouldn't open to my condo, and Eastway had someone out there very quick. When faced with a tricky lock, Jacob was persistent, kind, and got the job done. Definitely will be using them for any future lock needs!
Linnea Jurs
21:39 06 Jun 25
Excellent experience. They helped us find the model of our unique door handle which had been discontinued, and provided a link to buy it on eBay. Unfortunately the eBay order was missing one of the parts, but Eddie the technician was still able to get the door handle installed and working! They wanted to do their best to avoid more parts ordering and appointments for us, and Eddie really went above and beyond in his care for the work he did. Made us feel very valued as a customer. Highly recommend Eastway and Eddie!
John McKenna
15:08 04 Jun 25
Alex H was in our home last week to work on a couple of locks for us. Alex was very professional and pleasant, answering all questions asked and showing me what he did to correct the issues. I would certainly recommend Alex and Eastway Lock & Key to future potential customers!!
Mary Coker
09:25 27 May 25
East Way is a great company. My tech was Tristian he was great. Worked fast, timing was perfect and very clean. He has Jason with him who was great as well.
Khaseem Capers
16:12 22 May 25
Thank you Alex!! So convenient and fast
Beverly Fountain
00:08 22 May 25
I highly recommend Eastway lock and key. The company provided exceptional service that begin with the dispatcher who work with me to determine what I needed and rescheduled my appointment so that I would have time to actually purchase it. The technician Alex was very thorough. He had to work with Three different locks, one touchpad, and two Wi-Fi enabled locks that all had to be re-keyed to a common key. He also replaced the touchpad lock. He accomplished this in a very short period of time. He was very knowledgeable and pleasant to work with..
maxine swayne
21:38 19 May 25
Alex was fantastic. He went above and beyond helping us with all of our exterior door fixes and was pleasant to work with. Highly recommend!
Amelia Louwers
19:13 11 May 25
Alex was great! He was very friendly, efficient, and great customer service. Definitely recommend this group
Ashley Abner
18:07 11 May 25
Great service by Andrew. Recommend this place.
Vijay Kumar
00:04 10 May 25
Well, the other day my doorknob was seriously threatening to run away from home. Then got defiant when I tried to make it stay. And after 20 minutes of trying to reason with it to no avail, I gave up. I said to myself, "I've got something for you." Early the next morning, I called Eastway Lock & Key. I spoke to a very courteous and knowledgeable woman who told me that they could get someone out ASAP. She also told me pricing and that she'll give me a call as soon as someone is dispatched. Well, they sent Andrew my way, who was prompt, efficient and friendly. He not only told the doorknob that this was it's home whether it liked it or not, but also reinforced the importance of being cooperative. Thanks, Eastway Lock and Key. And a super duper thanks to Andrew.
iluvmyboba
05:22 08 May 25
Andrew at Eastway provided excellent service. His attitude and experience went above and beyond in helping me get into my home. I highly recommend this company.
Anne Poulsen
12:27 01 May 25
I highly recommend Eastway lock and key. Andrew did an outstanding job fixing a lock I was told could not be fixed. He was on time and very friendly
Jody Pastore
12:58 26 Apr 25
Thought I had a lock out, but was just a jammed door. Tech was out within 1 hour of my call, was courteous, professional and since we truly were missing the key the tech rekeyed our storage building to prevent future issues.
David Stewart
21:44 24 Apr 25
Tristin was very helpful and efficient with helping me get extra keys made for our office. Will definitely use again in the future.
Asheleigh Brusso
17:30 23 Apr 25
Tina at Eastway Lock and Key is amazing! She is extremely talented and it is rare to find someone who knows as much as she does! I HIGHLY recommend her!
Brenda Smith
16:14 23 Apr 25
Opened a locked safe for me quickly and easily. Great service
Rob Wyatt
16:50 09 Apr 25
When no one else seemed able to help in Charlotte, Stephen and Eastway Lock & Key were there with excellent, quick service...going above and beyond expectations!
Carson Cone
20:18 07 Apr 25
Eddie was Amazing to work with he handle our issue with ease. Shouting out Eddie!
RAQUEL JONES
17:53 02 Apr 25
Called after locking my dogs in a bedroom- they worked with me and had Eddie out at the perfect time. Eddie was punctual and super quick. Very kind as well! If I could give more than 5 stars I would!
Noel
15:00 26 Mar 25
Always great customer service and very knowledgeable
Marques Johnson
18:41 24 Mar 25
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Ensure Your Doors Are In Good Shape to Protect Your Business
