Door Locks, Charlotte, NC
Are you using the best locks on your doors?
There are many kinds of locks for many kinds of doors – but how do you know which door locks are right for your needs? To help make your decision easier, we’ve provided explanations on two types of door locks that we provide to customers that can help you determine what best suits your needs.
Cypher Lock: Used extensively in government offices around the world, Cypher Locks are vandal resistant. These door locks use keypads that are connected to a controller whose codes can only be changed by physically plugging different conductors into the controller in a specific order. Without having physical access to the controller (which is mounted on the secure side of the door), it is impossible to hack into these locks, as the controllers are not connected to a network, nor does a computer program them. If safety matters most to you, look no further than Cypher Locks for your business or your most precious belongings.
Push button Lock: If you are looking for keyless entry that’s very secure, but not quite as Fort Knox as a Cypher Lock, push button door locks are a solid choice. You, as the owner, set up the combination on the touch keypad and can only gain access into the lock with the correct code. Like Cypher Locks they also have no wiring and use extremely long-life batteries. Codes can be any combination of letters or numbers and can have more than one code to grant access if desired.
Their customer service and work has always exceeded my expectations.
“A very professional place to get your keys and locks and safes. I work for a dealer and we use these guys all the time.”
★★★★★ Randy H.
Give Us a Call and Let Us Know How We Can Help
Service We Offer
Locksmith Services
Our team has more than a century of combined experience, and we are confident that our locksmith services can improve the safety of your property.
Security
By offering custom solutions, we give you the option to choose the security features that fit the condition of your venue and budget.
Doors
We can provide you with doors that are part of a reliable commercial security system.
Give Us a Call and Let Us Know How We Can Help
Here at Eastway Lock & Key, Inc., we care deeply about your security and want to make sure that you get the right door locks for your needs. Our Charlotte, North Carolina family business carries a North Carolina Locksmith License and has been a leader in the security industry since 1976. Trust in us, and we’ll minimize all your security worries.
At Eastway Lock & Key, Inc., we install door locks in Charlotte, Concord, Indian Trail, Huntersville, Mount Holly, Marvin, Rock Hill, and Waxhaw, North Carolina, as well as Myrtle Beach, North Myrtle Beach, Fort Mill, Surfside Beach, Garden City, Little River, Conway, Murrell’s Inlet, and Pawleys Island, South Carolina, and throughout Horry County and Berkeley County.
Why Choose Eastway Lock & Key, Inc.?
Eastway Lock & Key, Inc. has been a trusted specialist in locksmith services in Charlotte, North Carolina since 1976. For more than 40 years, we have built our reputation on providing solutions for security needs big, small, and in between. We use only the best products available on the market today and take pride in our work. With two convenient locations, we service residential, commercial and industrial clients.
Check out what some of our customers have had to say about our locksmith and door lock services.
My husband and I were purchasing some safes for our nieces for Christmas. Tristan was extremely helpful in guiding us in the right direction. He is very knowledgeable and has made sure the safes are not damaged and working like they should. I would definitely do business again with Eastway.
Jim Rasmussen
20:41 18 Dec 25
I accidentally got locked out of my basement and the Eastway team came quickly to the rescue! Alex was super quick and went the extra mile to fix deadbolt too! Thank you so much!
Kim Hurst
17:33 10 Dec 25
Tristin was awesome. Had a European lock for my boat with no key. I brought the lock in to the Charlotte store, and Tristin figured it out and made me keys in about 20 min. Great service.
jeff johnson
16:24 06 Dec 25
Alex came out to my house to change some exterior locks and help me with internal door locks and knobs. My house was built in the 30's, so it was important to me to keep the original knobs but still have the locks functioning. He did an incredible job, and I am so grateful for the time and attention that he gave my home! I would happily use them again!
Christine Mathews
19:35 01 Dec 25
Top notch guys and the best of the best. Jason was extremely helpful and courteous. He is the best!
Pete A
18:10 29 Nov 25
Incredible customer serviceSTEPHAN not only did a great job helping me out, but explained everything along the way.If you ever need any help with safes or locksmith, this is the only place you should go
geno c
20:54 25 Nov 25
Great folks to work with. We were able to get a huge safe for a fraction of what it would cost brand new. Thanks a bunch!
Eric Campbell
14:14 25 Nov 25
Nick & Alex came within an hour of my call to replace a door lock. They were friendly and very professional. They throughly explained the issue and quickly replaced it. I highly recommend their services.
Melanie
20:29 21 Nov 25
🙏🏾💝Most recent service from Alex, offering additional services after some work done by Tracy. He came in quickly got the job done as we needed to change our HVAC filter. He got the job done. There was a little confusion with the pricing however once I called the office, an outreach was made to him corroborating what I had been quoted the day before by Jennifer, the Office Manager. I would appreciate everyone being on the same page about the pricing beforehand to eliminate confusion as well as foster unity, transparency, trust as well as fairness to each other.
Jeanelle P
07:30 19 Nov 25
Alex was great! Very efficient and timely. Thank you!
Courtney
20:41 11 Nov 25
Had an issue with opening my safe so I gave these guys a call explained what was going on and within an hour they came out and helped me fix the problem. Absolutely great service and great people to deal with. If anyone ever needs them you will be happy with their service and prompt arrival. Thanks again for the speedy response!!!
brian gerhold
15:25 11 Nov 25
Reached out to Eastway Lock & Key to re-key a bunch of locks in our new home...they came out the same day and Alex was quick and efficient with the process - he took care of everything in less than 2 hours. Will definitely use again.
Peter Wilson
17:47 29 Oct 25
Alex came to our home twice, first to rekey our doors and then to replace some broken hardware. He was courteous, fast, and a great communicator. Highly recommend Alex and Eastway Lock and Key!
Erin Piemont
14:06 23 Oct 25
Contacted Eastway Lock & Key via their website about resetting or decoding the combo on a safe/security cabinet that I had been given. They responded quickly and I was able to schedule an appointment for a tech to come out and decode the existing combination. The tech was on time, very friendly, and able to quickly decode the existing combination!
Jason Bennett
14:40 22 Oct 25
Alex did a great job. Fast, efficient and professional.
Mark Houston
13:13 19 Oct 25
Been a customer for years. Always reliable and reasonable. Can't miss with Eastway!
Matt Arnold
16:48 13 Oct 25
Fantastic experience with Eastway. Highly recommend. They came out initially for urgent call on a Sunday night and were timely. Our technician that eventually completed the repair of our locks was Rebecca, who was absolutely fantastic. Cannot say enough great things- knowledge, professional, and efficient. Undoubtedly the best customer service and repair service experience I have ever had. She is a gem! Highly recommend- Eastway does customer service the right way!
Margaret Siegel
19:50 26 Sep 25
Alex was awesome, very friendly, on time and explained services. Also good with dogs!
Maria Bonacore
14:20 20 Sep 25
Alex from Eastway Lock and Key was fantastic to work with! I needed quick help on a property that we evicted a tenant at. Alex and Eastway Lock and Key communicated quickly and efficiently throughout the whole process.Alex called ahead, was right on time, and worked quickly at the property. Alex was a pleasure to chat with and easygoing as he went about the job. While I hope to never evict someone again, I do look forward to future opportunities to work with Alex and Eastway Lock and Key!
John Swann
15:13 16 Sep 25
Alex came out shortly after we called for an issue getting into our shed. He was professional, on time, easy communicator, and solved our problem. Highly recommend!
Julie Balzer
16:25 06 Sep 25
Called to have our locks changed after we recently moved in and the technician that came out, Alex H, true professional. Did a very good job of explaining everything and was very efficient with his work and very easy to work with.Would definitely use this company again.
Omar Ahmed
22:56 28 Aug 25
Tristin and Johnathan did a great job of my install and explaining everything to me thank you guys
James Nichols
20:14 28 Aug 25
I called and they arranged an appointment for the same day. Jason was knowledgeable and helpful,courteous as well . He went that extra mile in making sure the job was completed properly. Had all materials needed for the job.
David Cabaniss
21:55 27 Aug 25
I have used Eastway for years and have nothing but good things to say. Alex was wonderful.
Peter Perers
20:38 15 Aug 25
Alex with Eastway was great! Highly recommend.
Stephanie Grigg
01:10 12 Aug 25
From start to finish Eastway did an excellent job of dealing the issue with our deadbolt. Alex was courteous knowledgeable and efficient and took the time to properly diagnose and repair our broken lock. I highly recommend Alex and Eastway
Jackie Whalen
16:02 11 Aug 25
We have used Eastway Lock & Key many times over the years. This time, it was for emergency lock services in our home (I called Eastway just before calling the fire department). Alex arrived in 8 minutes and saved the day for our family. Thank you Alex!!!
Holly V
15:27 08 Aug 25
Alex at Eastway Lock & Key was professional, efficient, and incredibly helpful. He arrived quickly, explained everything clearly, and got the job done perfectly. Great customer service and attention to detail—highly recommend asking for Alex if you need locksmith services!
Jon Hessler
17:11 22 Jul 25
We had a great experience with Eastway Lock & Key! Alex H. was punctual, professional, and very efficient. The whole process was smooth and hassle-free, and the pricing was fair and transparent. I highly recommend!
Heather Hosmann
14:54 18 Jul 25
I went to Eastway Lock & Key to get a copy of a motorcycle key. The staff was friendly and helpful. Plus, they got the key made quickly. The new key was better quality than the original and the cost was comparable to what you might pay at the big box stores. Don't hesitate to pay them a visit for your keys and locks.
Eric
14:22 14 Jul 25
Jeff field was great in explaining the information on my ignition switch
johnny pendergrass
15:08 21 Jun 25
I had 12 interior doorknobs replaced by Eddie who did an absolutely wonderful job! It was a time consuming project, but Eddie was so patient and helpful—thank you!!
Elise Day
22:02 06 Jun 25
Could not recommend Eastway Lock & Key more! My door wouldn't open to my condo, and Eastway had someone out there very quick. When faced with a tricky lock, Jacob was persistent, kind, and got the job done. Definitely will be using them for any future lock needs!
Linnea Jurs
21:39 06 Jun 25
Excellent experience. They helped us find the model of our unique door handle which had been discontinued, and provided a link to buy it on eBay. Unfortunately the eBay order was missing one of the parts, but Eddie the technician was still able to get the door handle installed and working! They wanted to do their best to avoid more parts ordering and appointments for us, and Eddie really went above and beyond in his care for the work he did. Made us feel very valued as a customer. Highly recommend Eastway and Eddie!
John McKenna
15:08 04 Jun 25
Alex H was in our home last week to work on a couple of locks for us. Alex was very professional and pleasant, answering all questions asked and showing me what he did to correct the issues. I would certainly recommend Alex and Eastway Lock & Key to future potential customers!!
Mary Coker
09:25 27 May 25
East Way is a great company. My tech was Tristian he was great. Worked fast, timing was perfect and very clean. He has Jason with him who was great as well.
Khaseem Capers
16:12 22 May 25
Thank you Alex!! So convenient and fast
Beverly Fountain
00:08 22 May 25
I highly recommend Eastway lock and key. The company provided exceptional service that begin with the dispatcher who work with me to determine what I needed and rescheduled my appointment so that I would have time to actually purchase it. The technician Alex was very thorough. He had to work with Three different locks, one touchpad, and two Wi-Fi enabled locks that all had to be re-keyed to a common key. He also replaced the touchpad lock. He accomplished this in a very short period of time. He was very knowledgeable and pleasant to work with..
maxine swayne
21:38 19 May 25
Alex was fantastic. He went above and beyond helping us with all of our exterior door fixes and was pleasant to work with. Highly recommend!
Amelia Louwers
19:13 11 May 25
Alex was great! He was very friendly, efficient, and great customer service. Definitely recommend this group
Ashley Abner
18:07 11 May 25
Great service by Andrew. Recommend this place.
Vijay Kumar
00:04 10 May 25
Well, the other day my doorknob was seriously threatening to run away from home. Then got defiant when I tried to make it stay. And after 20 minutes of trying to reason with it to no avail, I gave up. I said to myself, "I've got something for you." Early the next morning, I called Eastway Lock & Key. I spoke to a very courteous and knowledgeable woman who told me that they could get someone out ASAP. She also told me pricing and that she'll give me a call as soon as someone is dispatched. Well, they sent Andrew my way, who was prompt, efficient and friendly. He not only told the doorknob that this was it's home whether it liked it or not, but also reinforced the importance of being cooperative. Thanks, Eastway Lock and Key. And a super duper thanks to Andrew.
iluvmyboba
05:22 08 May 25
Andrew at Eastway provided excellent service. His attitude and experience went above and beyond in helping me get into my home. I highly recommend this company.
Anne Poulsen
12:27 01 May 25
I highly recommend Eastway lock and key. Andrew did an outstanding job fixing a lock I was told could not be fixed. He was on time and very friendly
Jody Pastore
12:58 26 Apr 25
Thought I had a lock out, but was just a jammed door. Tech was out within 1 hour of my call, was courteous, professional and since we truly were missing the key the tech rekeyed our storage building to prevent future issues.
David Stewart
21:44 24 Apr 25
Tristin was very helpful and efficient with helping me get extra keys made for our office. Will definitely use again in the future.
Asheleigh Brusso
17:30 23 Apr 25
Tina at Eastway Lock and Key is amazing! She is extremely talented and it is rare to find someone who knows as much as she does! I HIGHLY recommend her!
Brenda Smith
16:14 23 Apr 25
Opened a locked safe for me quickly and easily. Great service
Rob Wyatt
16:50 09 Apr 25
When no one else seemed able to help in Charlotte, Stephen and Eastway Lock & Key were there with excellent, quick service...going above and beyond expectations!
Carson Cone
20:18 07 Apr 25
Give Us a Call and Let Us Know How We Can Help
Cypher Lock or Push Button Lock: Which is Best for You?
